Failserver.nl - Blog » Software installation error 2753 http://failserver.nl/blog A blog for everything with computers. Tue, 04 Oct 2011 13:01:15 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Fatal Error 2753 during installation of HP Printer Software http://failserver.nl/blog/2010/07/fatal-error-2753-during-installation-of-hp-printer-software/ http://failserver.nl/blog/2010/07/fatal-error-2753-during-installation-of-hp-printer-software/#comments Sun, 04 Jul 2010 20:51:25 +0000 Bombaci http://failserver.nl/blog/?p=212 A while ago I had this problem while installing printer software at a customer.

After searching what causes the problem and cursing HP for their “über software” I finally solved the problem!

There were certain services and DLL files that were not properly uninstalled.

The Windows services (files) were:

Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)

These 2 services will corrupt your installation resulting the error mentioned above.

THE SOLUTION!

  1. Check to make sure that the 2 Windows services above are not running (or not installed).

    2. - Services.msc

  2. Rename the 2 associated service DLL files (this will only be possible once the services are stopped)
  3. Run the installation again.

The steps above should resolve your problem.

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